Compounding Pharmacy in Melbourne, Delivering Australia Wide
HolisticChem is a QCPP accredited compounding pharmacy in Bayswater, Melbourne, preparing custom medicines for patients across Melbourne's eastern suburbs and, through our online dispensary, all of Australia. We prepare customised medications tailored to your individual health needs, dispensed with a 24 to 48 hour turnaround and delivered Australia-wide via Australia Post Express.
Our specialities include hormone replacement therapy, pain management, dermatology, paediatric formulations, and pet compounding, all prepared to the highest quality standards under pharmacist supervision.
Personalised Medications Tailored to Your Needs
Compounding is the preparation of a customised medication based on a valid prescription from a registered healthcare practitioner. Unlike mass-produced commercial medications, compounded preparations are made individually to meet the specific requirements of each patient.
At HolisticChem, every compounded medication is prepared by our experienced pharmacist team under strict quality controls. We use pharmaceutical-grade ingredients and follow evidence-based formulation practices to ensure each preparation meets the highest standards of safety and efficacy.
Our compounding services are available to patients in Bayswater and the eastern Melbourne suburbs in person, and to patients across Australia through our online dispensary.
Why patients use compounding
Non-standard dose
Your required dose is not available in a commercially produced product
Allergen-free formulation
Removing specific fillers, dyes, or preservatives that cause reactions
Alternative delivery form
Changing from a tablet to a cream, liquid, or transdermal patch
Discontinued medication
A product you need is no longer commercially available
Upload it now and we will have your medication ready in 24 to 48 hours.
Upload a PrescriptionBook a GP telehealth consultation to discuss your compounding needs.
Book a ConsultationCompounding Services at HolisticChem
We prepare a wide range of compounded medications across the following specialist areas. All require a valid prescription from a registered Australian healthcare practitioner.
Hormone Replacement Therapy (HRT)
Customised HRT formulations tailored to your individual hormone requirements, in consultation with your prescribing practitioner. If you do not yet have a prescription, book a GP consultation here. A common alternative for patients who require non-standard doses or delivery forms.
- Bioidentical hormone creams and gels
- Troches and sublingual preparations
- Combined hormone formulations
- Hormone capsules in custom strengths
Pain Management
Compounded pain management preparations offer an option when standard medications are inadequate, cause side effects, or are not available in the required form. Formulations are tailored to your clinical needs by your prescribing practitioner.
- Topical analgesic creams and gels
- Compounded pain patches
- Combined analgesic preparations
- Custom strength oral capsules
Dermatology
Dermatological compounds are prepared for patients with skin conditions requiring non-standard concentrations, allergen-free bases, or treatment combinations not available commercially. Prepared in consultation with your dermatologist or GP. Read more about compounded eczema and psoriasis creams.
- Custom concentration creams and ointments
- Allergen-free or preservative-free bases
- Combination skin treatment preparations
- Scalp and hair treatment compounds
Paediatric Compounding
Children often require doses or formulations not available commercially. Paediatric compounds are prepared to make medications more appropriate for younger patients, based on prescriptions from paediatricians or GPs. For everyday nappy rash care, read our pharmacist guide on choosing a nappy rash cream.
- Age-appropriate dose formulations
- Flavoured liquids and suspensions
- Allergen-free paediatric preparations
- Transdermal gels for children
Pet Compounding
Veterinary compounds are prepared when a pet requires a medication that is not commercially available, needs a different dose or form, or requires allergen-free preparation. Based on a valid veterinary prescription.
- Flavoured medications for easier administration
- Transdermal preparations for cats and dogs
- Custom dose formulations
- Suspended liquids for small animals
Other Speciality Compounds
We prepare compounds across a range of additional speciality areas not listed above. If you have a prescription for a compound not covered here, call us on 03 8204 6600 or email our team to discuss your requirements.
- Ophthalmic preparations
- Ear and nasal compounds
- Dental anaesthetic preparations
- Specialist nutritional compounds
Conditions We Commonly Compound For
Doctors and specialists often turn to a compounding pharmacy when a commercial product does not suit a patient. These are some of the situations our pharmacists prepare medicines for, always from a valid prescription. If your condition is not listed, call us on 03 8204 6600 to ask.
Acne and rosacea
When standard creams are too harsh, too weak or not available, your dermatologist or GP may prescribe a cream or gel made in a strength and base that suits your skin type. Read our guide to the azelaic acid gel shortage.
Hair loss
For pattern hair loss, doctors sometimes prescribe scalp solutions or low strength oral doses that are not made commercially. Compare options in our minoxidil guide.
Recurrent or resistant thrush
When thrush keeps returning or does not respond to standard treatment, a specialist may prescribe a preparation that is not available off the shelf. Some ingredients need to be ordered in, so please allow extra time.
Vulvar and nerve pain
For vulvar pain and some types of nerve pain, specialists may prescribe a topical preparation so the medicine works where it is needed with less effect on the rest of the body.
Migraine and headache
Doctors sometimes prescribe a different dose or form, such as a nasal preparation or a combination capsule, when standard tablets are not suitable.
Trouble swallowing tablets or slow dose changes
Many medicines can be prepared as a liquid, a lozenge (troche) or in smaller dose steps. This helps children, older people and anyone whose doctor wants to increase or reduce a dose gradually.
How to Order a Compounded Medication
There are several convenient ways to submit your prescription to HolisticChem. We aim for a 24 to 48 hour turnaround on most compounded orders from the time we receive your valid prescription.
Ways to submit your prescription
- In person: Bring your prescription into our pharmacy at G01/538 Mountain Highway, Bayswater VIC 3153
- Email: Send a copy or photo to contact@holisticchem.com.au
- Phone: Call our compounding team on 03 8204 6600
- WhatsApp: Send a photo of your prescription to 0403 545 543
- Upload online: Email a digital or scanned copy to contact@holisticchem.com.au
Fast, Reliable Delivery Australia-Wide
Prescriptions are delivered Australia-wide via Australia Post Express. Standard delivery from $14. Cold-chain capability is available for temperature-sensitive compounds. Large items or remote area cold-chain delivery are quoted ahead of dispatch.
Most compounded medications are received within 2 to 4 business days of us receiving your valid prescription. Delivery times may be affected by public holidays, peak delivery periods, or factors outside our control.
For compounded prescription medicines, the script must be received before we can dispense, as required by TGA regulations and Victorian pharmacy law.
From Prescription to Delivery
Here is what to expect when you order a compounded medication through HolisticChem.
Submit Your Prescription
Send your valid prescription by email, in person, phone, or WhatsApp. We accept original scripts, electronic prescriptions, and faxed scripts from registered practitioners.
Pharmacist Review
Our pharmacist reviews your prescription, confirms the formulation details, and contacts your prescribing practitioner if any clarification is needed. Any special requirements are confirmed at this stage.
Compounding and Quality Check
Your medication is prepared individually using pharmaceutical-grade ingredients. Every batch is quality checked before dispensing to confirm it meets the required specifications.
Dispatch or Collection
Your medication is dispatched via Australia Post Express or held for collection at our Bayswater pharmacy. You will be notified when your order is ready or has been dispatched.
Questions about compounding? Our pharmacist team can help.
Chat with us via WhatsApp or call 03 8204 6600. Already have a prescription? Email it here.
Keith Lee
Pharmacist and Founder, HolisticChem
Keith Lee is an AHPRA-registered pharmacist with over 17 years of clinical experience and specialist expertise in compounding pharmacy. As the founder of HolisticChem and proprietor of Direct Chemist Outlet Bayswater and Knox Health, Keith has built a QCPP accredited, VPA compliant practice known for rigorous quality standards and personalised patient care.
Keith's compounding specialities include HRT, pain management, dermatology, paediatric formulations, and pet compounding. He works closely with prescribing practitioners to ensure every formulation meets both the clinical requirements of the prescription and the specific needs of the patient.
Frequently Asked Questions
From Our Educational Hub
Other Services at HolisticChem
Ready to order a compounded medication?
Email your prescription to contact@holisticchem.com.au, call us on 03 8204 6600, or visit us in Bayswater.
SPECIAL REQUIREMENTS
When ordering any compounded product please specify any special requirements.
If your compounded prescription is especially urgent, please contact us and we will make every effort to assist.