Privacy Statement
1. Privacy Statement (Compliant with Privacy Act 1988)
Our Commitment to Your Privacy
HolistiCChem ("we," "us," or "our") is committed to protecting the privacy of your personal information. This policy outlines how we manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We collect personal information necessary to provide our services, which may include your name, contact details, and health information (e.g., medical history, treatments). We only collect sensitive health information with your consent.
How We Use Your Information
We use your information to:
Provide personalized health services or products.
Respond to inquiries.
Comply with legal obligations, including safety reporting to the Therapeutic Goods Administration (TGA) if required.
Data Security and Disclosure
We take reasonable steps to protect your personal information from unauthorized access, loss, or disclosure. We do not disclose personal information to third parties without your consent, except where required by law. We may use secure cloud-based storage services.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.
Contact Us
For any privacy-related complaints or to request access to your data, please contact: knox@directchemistoutlet.com.au.
2. Medical Disclaimer & TGA Compliance
General Information Only
The content on this website (including blogs, social media, products, and services) is provided for general information and educational purposes only. It does not constitute medical advice, diagnosis, or treatment.
Not a Substitute for Professional Advice
The information provided is not a substitute for professional medical advice, diagnosis, or treatment from a qualified health professional. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition.
No Warranties
While we strive to provide accurate information, we make no representations or warranties about the accuracy, completeness, or suitability of the information on this website for any particular purpose.
TGA Advertising Compliance (Australia)
We comply with the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument 2021.
No "TGA Approved" Claims: We do not use terms such as "TGA approved" or "TGA registered" in our advertising.
Mandatory Statements: "Always read the label and follow the directions for use".
No Unrealistic Expectations: Our content does not create unrealistic expectations of product performance.
Testimonials: Any testimonials used are genuine, but individual results may vary. Testimonials are not endorsements by health professionals.
Limitation of Liability
To the maximum extent permitted by law, [Insert Company Name] accepts no liability for any loss or damage (including, but not limited to, direct or indirect loss) arising from your use of, or reliance on, the information provided on this website.
3. Medical Independence Policy
Our Commitment to Clinical Autonomy
HolistiCChem maintains full medical independence. Our recommendations and content are driven by evidence-based practices and the health needs of our clients, not by external commercial incentives.
Conflict of Interest: We do not allow advertisers, manufacturers, or external financial supporters to influence our clinical advice, product recommendations, or editorial content.
Transparency: If any product mentioned has been provided by a manufacturer, this will be disclosed.
[18:17, 12/3/2026] +61 401 119 212: 1. General Medical Disclaimer (Essential)
"The information on this website is for general educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website."
2. No Guarantee of Outcomes
"Individual results from treatments may vary. Any testimonials or before-and-after photos on this site are examples of past results and do not constitute a guarantee, warranty, or prediction regarding the outcome of your individual consultation or treatment."
3. Third-Party Links
"This website may contain links to external, third-party websites. HolistiCChem does not control and accepts no liability for the content, accuracy, or privacy practices of those websites."