About HolisticChem

Personalised Pharmacy Care, Built on Experience

HolisticChem is a Bayswater-based compounding and holistic pharmacy serving patients in Victoria and across Australia. Founded by Keith Lee, a registered pharmacist with over 17 years of clinical experience, HolisticChem was built on one belief: every patient deserves personalised, judgement-free healthcare, no matter where they live.

We operate under the Direct Chemist Outlet Knox Health banner, combining in-store dispensing with a fully online telehealth service. Our patients can consult a GP, receive a prescription, and have their medication compounded and delivered to their door, all through one trusted provider.

HolisticChem pharmacy at 538 Mountain Highway, Bayswater VIC
Our Mission

To make quality pharmacy care accessible, affordable, and personalised for every Australian.

Our Vision

To reach every home in Australia with holistic, modern telepharmacy services, blending compassion with innovative tailored medicines and fast medication delivery.

Keith Lee, Pharmacist and Founder of HolisticChem, receiving the Direct Chemist Outlet Excellence in Community Care Award
AHPRA Registered  |  PHA0001484970
Meet Our Founder

Keith Lee

Pharmacist and Founder

Keith Lee is an AHPRA-registered pharmacist and the proprietor of HolisticChem. With over 17 years of clinical experience, Keith has built a reputation for genuine care, rigorous clinical standards, and a deeply personalised approach to patient health.

Keith brings specialist experience across compounding pharmacy, alternative medicines, and natural remedies, as well as hair health, smoking cessation, vaccinations, and NDIS support. His holistic approach means he looks at the full picture of a patient's health rather than just the presenting condition.

Keith is also the proprietor of Direct Chemist Outlet Bayswater and Frankston South Discount Chemist. All three locations are VPA compliant and QCPP accredited.

  • Bachelor of Pharmacy with Honours
  • Diploma of Pharmacy Management
  • Higher Diploma of Pharmaceutical Technology
Compounding Pharmacy Alternative Medicines Natural Remedies Hair Health Smoking Cessation Vaccinations NDIS Support
Recognition

Excellence in Community Care & Involvement Award, 2021

In 2021, HolisticChem was recognised by Direct Chemist Outlet with the Excellence in Community Care and Involvement Award. This recognition reflects our team's commitment to going beyond dispensing medications: providing genuine, accessible healthcare to the Bayswater community and the thousands of Australians we serve online.

Direct Chemist Outlet Excellence in Community Care and Involvement Award 2021
Our Team

A Full Multidisciplinary Care Team

Keith is supported by a team of AHPRA-registered pharmacists, GPs, nurse practitioners, and allied health professionals. Every member of our team shares the same commitment to safe, evidence-based, and personalised care.

Our model removes common access barriers: no long waits, no crowded clinics. Patients can consult online, upload scripts, and receive medications at home, anywhere in Australia.

VPA Compliant All three pharmacy locations
QCPP Accredited Quality Care Pharmacy Program
AHPRA Registered All practitioners
TGA Compliant All regulated products

Ready for personalised care?

Book a consultation online or call our team on 03 8204 6600. We are here when you need us.